Custom GPTs vs. Better Prompting - How to Decide for your AI Workflow
Should you invest time and resources in building custom AI agents, GPTs, or Gems, or is the key simply to master the art of prompting? The answer, as it often is with powerful technology, is nuanced: it depends entirely on the problem you are trying to solve.
Four types of people at the AI cliff. Which are you?
I was not in the famed first 6 million people who tried ChatGPT that first weekend.
I’d seen too many clunky “AI-ish” tools before that overpromised and underwhelmed.
I’m writing my next book in public (with AI)
I have a confession.
I’ve been “writing a book about AI” for over a year… mostly in my head and in a slightly tragic Google Doc.
There are outlines.
There are pillars and frameworks.
There are half-finished drafts and messy notes from conversations with founders.
AI Outreach That Doesn’t Sound Robotic
Founders don’t need more hustle slogans. We need a repeatable way to reach the right people - without sounding like a bot or burning a day on each message.
Your most-asked question - How do I write an Offer One-Pager with AI?
Last week I shared how to build an AI-ready knowledge base so your custom GPTs, agents, and AI tools actually work.
The #1 reply I received?
“Loved the organization - thank you! How do I create an Offer One-Pager?”
Your AI isn’t underperforming. Your knowledge is under-organized.
When leaders tell me “AI feels cool, but nothing sticks”, my first question is never about the model. It’s about the knowledge base.
AI can’t use what you haven’t organized.
The “Three Fences” Model For Responsible, Scalable AI
Most teams treat AI governance like a brake pedal.
Legalese.
Red tape.
A reason to move slower.
That mindset kills momentum.
From Dabbling to Compounding: Introducing Northlight
Three different leaders told me the same thing last quarter: "We tried AI. It felt cool. It didn't change any results."
Northlight exists to fix that gap.
AI Won’t Be Inclusive by Default - That’s the Leadership Gap
When people talk about AI, the focus often lands on speed, productivity, and cost savings. But here’s the uncomfortable truth - AI won’t be inclusive by default.
Left unchecked, AI systems replicate the same biases and inequities already baked into our data and our workplaces. That’s not just a technical problem - it’s a leadership gap.
AI, Inclusion, and Building the Life you Design
We unpack how AI and DEI (diversity, equity and inclusion) intersect inside organizations. From the reality of companies quietly pulling back on DEI to the urgent need to make AI adoption equitable, Inclusion is not a trend - it’s a value.
The Findability Flywheel: How to Be the Brand AI Can’t Ignore
When people think of getting found on AI (the new world search/SEO) they picture a magic formula - some secret prompt or hack that pushes their brand to the top of ChatGPT, Gemini, or Perplexity results.
In reality, AI discovery works the same way as Google did in its early days: reputation + content + consistency.
This is the Findability Flywheel.
How to get AI to recommend your business
You don’t need another tool.
You need a system that makes AI send you customers.
The Real ROI of AI Literacy is Confidence, Not Just Content
When people talk about AI, they often focus on outputs - faster graphics, smarter copy, automated workflows. That’s real ROI, of course. But it’s not the whole story.
The deeper return on AI literacy isn’t about content at all.
It’s about confidence.
Canva AI and AI Effectiveness Notes from the Road
This August, I lived a dream I’ve been chasing for years - working and playing (mostly) while traveling.
I’ve always managed day-to-day flexibility. Choosing my hours, building around my family, even leaning into the 4-day-week fantasy (though never quite nailing it). But this… being able to step away for weeks at a time, while the business keeps humming? That’s new.
And it simply wouldn’t have been possible without AI.
You’re Not Behind on AI. You Just Haven’t Started Yet.
We tell ourselves stories.
“I’m late.”
“Everyone else is miles ahead.”
“I’ll start when I understand it better.”
That’s not truth.
That’s procrastination, dressed up as prudence.
The AI Gap Isn't Time, It's Motion
In this episode, I sat down with Deborah Carraro, a long-time educator, founder of ideborah, and AI Lead at Coralus. She’s helping early-stage entrepreneurs and changemakers develop creative confidence with AI - not just competence.
Emotional Intelligence is the Killer App for AI Adoption
You don’t need another AI tool.
You need to get out of your own way.
Winning Mindset > Shiny Tools
When it comes to adopting AI, most are asking: “Which tool should I use?”
Clarity first.
Tools later.
Always.
48-Hour GPT Rehab (Rescue a Flailing Bot and Reclaim 5 Hours a Week)
You pulled a latte, blocked off an evening, and gleefully clicked Create a GPT.
A few hours later you had a shiny private model with a clever name and high hopes.
Fast-forward to today and… meh.
Generic answers, awkward tone, zero time saved.
Why your Custom GPT Won’t Work (and the 48-Hour Rescue Mission)
Ready to stop cursing at that under-performing GPT (that you lovingly built - only to watch it spit out meh)?