Blog Susan Diaz Blog Susan Diaz

AI Won’t Be Inclusive by Default - That’s the Leadership Gap

When people talk about AI, the focus often lands on speed, productivity, and cost savings. But here’s the uncomfortable truth - AI won’t be inclusive by default.

Left unchecked, AI systems replicate the same biases and inequities already baked into our data and our workplaces. That’s not just a technical problem - it’s a leadership gap.

Read More
Blog Susan Diaz Blog Susan Diaz

AI, Inclusion, and Building the Life you Design

We unpack how AI and DEI (diversity, equity and inclusion) intersect inside organizations. From the reality of companies quietly pulling back on DEI to the urgent need to make AI adoption equitable, Inclusion is not a trend - it’s a value.

Read More
Blog Susan Diaz Blog Susan Diaz

The Findability Flywheel: How to Be the Brand AI Can’t Ignore

When people think of getting found on AI (the new world search/SEO) they picture a magic formula - some secret prompt or hack that pushes their brand to the top of ChatGPT, Gemini, or Perplexity results. 

In reality, AI discovery works the same way as Google did in its early days: reputation + content + consistency.

This is the Findability Flywheel. 

Read More
Blog Susan Diaz Blog Susan Diaz

Canva AI and AI Effectiveness Notes from the Road

This August, I lived a dream I’ve been chasing for years - working and playing (mostly) while traveling.

I’ve always managed day-to-day flexibility. Choosing my hours, building around my family, even leaning into the 4-day-week fantasy (though never quite nailing it). But this… being able to step away for weeks at a time, while the business keeps humming? That’s new.

And it simply wouldn’t have been possible without AI.

Read More
Blog Susan Diaz Blog Susan Diaz

The AI Gap Isn't Time, It's Motion

In this episode, I sat down with Deborah Carraro, a long-time educator, founder of ideborah, and AI Lead at Coralus. She’s helping early-stage entrepreneurs and changemakers develop creative confidence with AI - not just competence.

Read More
Blog Susan Diaz Blog Susan Diaz

Why “Closet Use” of AI Isn’t a Strategy

There’s something quietly fascinating happening in the workplace right now.

More people are using AI than they’re admitting. Especially in mission-driven spaces like nonprofits, small consultancies, and founder-led teams. It’s not that they’re anti-tech - far from it. But the cultural norms, the governance, the frameworks? They’re still catching up.

Read More
Blog Susan Diaz Blog Susan Diaz

the messy (AI) middle

the iron‑clad fridge first stored medicine, not milk. 

it took 200 years before someone asked, “would a cold drink taste better?” 

today ai feels like that early fridge. 

powerful, misunderstood, and a little scary.

humans fear the machine because we picture a binary outcome: domination or d3ath. 

reality hides in the messy middle. 

Read More